Our mission at Duolingo is to develop the best education in the world and make it universally available. It's a big mission, and that's where you come in!

At Duolingo, you'll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You'll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that's both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

Read our blog to learn more.

About the role...

We are looking for a strategic operator who can help us build on recent successes in scaling Duolingo course content to develop a large-scale subject-agnostic AI-powered content machine. You'll help us plan, generate, and launch high-quality learning content to our key markets and audiences. You will be responsible for optimizing a contingent workforce program to help Duolingo scale content generation, including workforce planning and adopting new technologies. You will partner with our learning designers and content developers on processes and quality, and with engineering and product on internal tooling. You will also work with R&D to scale new learning features.

You will...

Oversee the efforts of content creators from learning designers to engineers to contractors, helping everyone work together and achieve shared goals
Oversee operations for a contingent workforce of approximately 600 contractors
Own tracking and data visualization for our content operations, to improve planning, decision-making, and prioritization
Support content creation leveraging generative AI for our most popular language courses
Support the development and launch of content experiments with close attention to technical details to continuously improve the Duolingo learning experience
Contribute to the strategy, advocate for automation and tooling improvements, and help with the prioritization of infrastructure changes
Communicate updates and plans to your team and to cross-functional stakeholders

You have...

Project management experience. You have demonstrated strong operational / organizational / project management ability, such as experience building and scaling processes from the ground up
Collaboration skills. Partner with functions across the company—such as engineering, QA, product management, content development, and senior leadership—to ensure communication across teams and to foster collaboration across stakeholders
Tech-savviness. You are proficient in managing and scaling workloads using technology
People management skills. You have experience hiring and/or managing contractors or a team of operational staff
Strong communication skills. You have excellent verbal and written communication skills in English

Requirements...

2-4 years of experience working in a fast-paced high-growth environment
A Bachelor's Degree or above
Experience driving results in a cross-functional environment
Proven ability to create and execute detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environment
Ability to work full-time from or relocate to Pittsburgh, PA

Exceptional candidates will have...

Experience working in content development and/or edtech
Intermediate or higher proficiency in a foreign language
Understanding of content management system (CMS) technologies

Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

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