Technical Content Writer

Location: This is a hybrid (3 days onsite, 2 days remote) role in Buffalo, NY

Position Type: W-2 employee, fixed-term (5 months), full-time contract with potential for conversion based on business needs

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth.

Developed by a global open-source community of engineers and business experts, Odoo has become a flexible, scalable solution for organizations of all sizes. With over 12 million users in 120+ countries and more than 2,000 daily downloads, Odoo is scaling fast, powered by a product-first mindset, a culture of creative problem-solving, and the energy of a startup.

About the Role

As a Technical Content Writer at Odoo, you’ll create accurate, engaging technical content across User Documentation, Product Tours, eLearning Tutorials, Microcontent, and Whitepapers. You must have strong technical skills and the ability to explain complex information clearly and practically.

You’ll become a product expert, manage documentation through GitHub, write scripts for large audiences, and collaborate with writers, designers, and producers to deliver high-quality projects efficiently.

About the Team

You’ll join a tech-savvy, action-oriented team that values learning, collaboration, and execution. We focus on understanding Odoo’s evolving platform and turning complex information into clear, actionable content. We balance technical precision with creative storytelling, always prioritizing practical communication over vague “marketing copy” to engage our entrepreneur-driven audience meaningfully.

About You

You’re independent, curious, and focused on delivering exceptional work. You have strong fundamentals in grammar, style, and voice, combined with a technical mindset. You enjoy solving problems, learning how things work, and collaborating with other smart, driven individuals.

Responsibilities:

Work cross-functionally with the R&D, product, technical, and content marketing staff to stay up-to-date on the latest Odoo features and capabilities. Ensure that knowledge is accurately provided to customers across Odoo’s various communication channels, including user documentation, website product pages, video tutorials, and more.
Peer review content using best practices from Odoo’s global and US-specific guidelines.
Write quality long-form technical guides, whitepapers, eLearning scripts, and product tour videos to educate new users and demonstrate business flows.
Independently author new technical support and user documentation articles. Revise and maintain existing content written by multiple contributors over different Odoo versions.
Read and write in RST markup and submit new/improved documentation using Git. Perform content and technical reviews using GitHub.
Manage tasks using Odoo Project, adhering to an annual content calendar.

Qualifications:

Bachelor’s Degree or equivalent experience in Writing, English, Communications, Computer Science, or a related field.
1+ year of experience in technical writing, focusing on business applications or software platforms.
A portfolio of writing samples that demonstrate technical documentation skills.
Experience with technical documentation, specifically within ERP or SaaS environments.
Proficiency with Git/GitHub or similar version control systems, or a willingness to learn.
Ability to handle multiple projects and meet deadlines in a fast-paced, dynamic environment.

Nice to Have:

Experience working with SaaS platforms or within a SaaS company environment.

Valuable Traits:

You value precision in language and technical expertise, with the ability to quickly rewrite articles in your own words.
You love the art and craft of writing, and samples to prove it.
You thrive in a fast-paced, hands-on start-up environment; you are able to teach yourself new skills, build your own structure, and work independently, when necessary.
Open-minded and agile, you continually strive to improve and innovate.
A quick and autonomous learner with a passion for technology and/or software.
Approachable, honest, and a fun team player. You foster a culture of teamwork, open communication, and knowledge sharing.
Flexible and adaptable: you work modularly and ship deliverables quickly.

Compensation and Perks:

Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
PTO (Paid-time-off), paid sick days, and paid holidays
Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
Evolve in a nice working atmosphere with a passionate, growing team!
Snacks, fruit, and coffee/drinks on tap!
Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $27-$35 per hour (approximately $56,000- $73,000 annualized). Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Odoo

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Technical Content Writer