Job Description

Zendesk is looking for a Copywriter to help deliver beautifully crafted, engaging creative for our billion-dollar company. You’ll work as a mighty creative champion, making sure our work is easy to understand, confident, generous, and mega fresh.

We’re looking for someone who’s passionate about their craft, excited to develop new ideas, and ready to work on projects that directly impact the business. You’ll be teaming up with skilled copywriters, filmmakers, producers, animators, and a crew of talented designers—a down to earth and friendly bunch —that will amaze you with their work and their excellent sense of humor.

Perhaps you’re wondering why you should work at Zendesk over some ‘cool’ creative agency. Well, let’s just leave this here: We offer a genuine respect for mental health, a good salary, and the opportunity to flex your creative chops while also delivering the goods. Not to mention that our work wins plenty of awards to brighten up your portfolio.

The day-to-day:

Take on a broad range of multi-format, collaborative projects, with deliverables spanning brand identity, social campaigns, interactive reports, and branded content.
Support the creation of creative assets that engage, inspire, and connect with our audience – and put a fresh spin on our copy.
Lead on smaller projects with autonomy and confidence, presenting your work back to senior creatives and stakeholders.

Requirements:

3+ years of experience as a copywriter working in creative marketing and/or advertising. Agency experience is a plus, but not required.; experience working in-house does get an extra gold star
Expert understanding of writing mechanics and English grammar
Good editor and knows how to look at copy holistically
Strong concepting and ideation skills, keeping on top of trends across the industry and market-leading creative
Ability to collaborate across design, video, digital, other disciplines and across the organization
Comfortable presenting to stakeholders, defending decisions, and incorporating feedback
Excellent organizational skills

Candidates must include a portfolio. Work samples should show design craft, conceptual thinking, attention to detail, and a variety of experience.

The US annualized base salary range for this position is $86,000.00-$128,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

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