JOB LEVEL
P30
EMPLOYEE ROLE
Individual Contributor
The Opportunity
This is an exciting opportunity to join the Customer Strategy & Success team as a Strategic Development Manager specializing in Firefly and Firefly Services. Firefly empowers creative teams to demonstrate the power of AI to automate repetitive tasks, accelerate video production, and supercharge their creative workflows.
In this role, you’ll be a trusted advisor, helping our Enterprise customers unlock the full potential of generative AI through Firefly and its APIs. You’ll engage directly with creative and team leadership at some of the world’s most renowned companies, fostering their adoption of these innovative solutions.
What You’ll Do
Collaborate with Enterprise customers to understand their content creation challenges and find opportunities for Firefly and Firefly Services to streamline workflows, enhance creativity, and improve productivity.
Deeply understand the capabilities of Firefly and Firefly Services, translating complex technical features into clear, actionable benefits for customers.
Develop and deliver compelling product demos showcasing the power of generative AI for content creation, going beyond features to showcase real-world impact.
Work collaboratively with Customer Success Managers and other specialists to develop targeted adoption strategies and drive active user engagement within customer organizations.
Demonstrate your technical expertise to guide customers on integrating Firefly Services into their existing workflows and applications for seamless content creation.
Partner with product and GTM teams, providing actionable insights from customer engagements to inform product roadmaps and go-to-market strategies.
What You Need to Succeed
10+ years of experience in a customer-facing role within the technology or creative industries.
Proven track record of efficiently implementing AI-powered solutions for Enterprise clients.
Deep understanding of the challenges and opportunities faced by enterprise content creation teams.
Strong technical skills, including expertise in APIs, cloud services, and potential integration points with other creative tools.
Exceptional presentation and storytelling skills, capable of translating technical details into clear, compelling narratives for a non-technical audience.
Strong relationship-building abilities, adept at securing consensus and fostering trust with both customers and internal partners.
This is a unique opportunity to be at the forefront of AI-powered content creation. You’ll work with the world’s leading brands, helping them unlock the power of Firefly and shape the future of creative workflows.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $94,300 -- $179,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless ofgender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact accommodations@adobe.com.
