Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Content Manager, Strategist (CRM) for a hybrid opportunity in Orlando, Florida. This is a full-time, 4-6 month W2 contract opportunity.
Join our client's dynamic team as a Content Manager, Strategist (CRM), where you'll play a pivotal role as a strategic, data-informed content expert who knows how to deliver impactful customer experiences across digital touchpoints.
There is no application deadline for this role.
Content Manager, Strategist (CRM) Responsibilities:
Develop and execute CRM content strategies across email, SMS, push, and in-app channels.
Manage the content calendar for customer lifecycle campaigns and promotions.
Write, edit, and QA campaign messaging to ensure brand voice consistency and accuracy.
Collaborate with marketing, creative, and analytics teams to align content with customer segmentation, journey stages, and business goals.
Monitor performance metrics and apply insights to optimize content strategy.
A/B test copy variations to improve open rates, click-through, and conversion metrics.
Content Manager, Strategist (CRM) Qualifications:
4–6 years of experience in CRM marketing, content strategy, or lifecycle marketing.
Excellent writing, editing, and proofreading skills with a focus on engagement and conversion.
Experience with major CRM platforms like Salesforce Marketing Cloud, Braze, Iterable, or Klaviyo.
Strong understanding of customer segmentation, email best practices, and personalization tactics.
Ability to interpret campaign performance data and apply insights to future content.
Comfortable working cross-functionally and juggling multiple projects in a fast-paced environment.
Perks & Benefits:
Medical, Dental, and Vision Insurance.
Life Insurance.
401(k) Program.
Commuter Benefit.
eLearning & Ongoing Training.
Education Reimbursement.
- Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.
If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.
