Position Summary

We are seeking a highly motivated, creative, and detail-oriented Front Desk Coordinator & Content Creator to join our dynamic team. This hybrid role blends exceptional front desk customer service and administrative support with digital marketing and content creation duties. You will be the face of our practice—welcoming patients and visitors with professionalism—while also capturing and sharing the transformative stories of our services across various social media platforms.

Key ResponsibilitiesFront Desk & Administrative Support

Greet and assist patients, visitors, and vendors in a courteous and professional manner.
Manage phone calls, emails, and appointment scheduling.
Handle patient check-in/check-out, payments, and insurance verifications.
Maintain cleanliness and organization in the reception and waiting areas.
Support office managers with scheduling, reporting, and vendor coordination.
Order and manage inventory of medical and office supplies.
Maintain accurate documentation and filing systems.

Social Media Content Creation

Develop and execute a social media strategy aligned with our brand and goals.
Create engaging, high-quality visual and written content for Instagram, Facebook, TikTok, YouTube, etc.
Film and edit behind-the-scenes content, patient journeys (as permitted), and before-and-after stories.
Write compelling captions and post copy to increase reach and engagement.
Monitor and respond to messages, comments, and inquiries on social platforms.
Analyze performance data and adjust strategies to improve results.
Collaborate with the clinical and marketing teams to brainstorm campaigns, promotions, and influencer collaborations.

Qualifications

Required:

At least 2 years of experience in a front desk, administrative, or customer service role.
Proficiency with Google Suite and basic office systems.
Strong writing and communication skills.
Understanding of and interest in social media platforms and content trends.
Ability to film, edit, and produce content using tools like Canva, Adobe Creative Suite, or equivalent.
Comfortable multitasking in a fast-paced environment.

Preferred:

Associate’s or Bachelor’s degree in Marketing, Communications, Business, or related field.
Previous experience in a healthcare or beauty/wellness environment.
Experience managing vendor relationships and office supply ordering.
Familiarity with aesthetic procedures or the plastic surgery industry.

Key Competencies

Excellent organizational skills and attention to detail.
Friendly, professional demeanor with outstanding interpersonal skills.
Creative mindset with strong visual and written storytelling ability.
Self-starter who thrives in a collaborative team environment.
Adaptability and eagerness to take on diverse responsibilities.

Benefits

401(k) with matching
Health, Dental, and Vision Insurance
Paid Time Off

Work Schedule

Monday to Friday
Day Shift
8-hour shift
Must be available to work in-person

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to Commute:

Johns Creek, GA 30097 (Required)

Work Location: In person

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Front Desk Coordinator & Content Creator

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