Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.
More about our culture and what you can expect when you join the team:
- "It Takes a Village" culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
- We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers' needs.
- We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
- We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
- We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.
Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World's Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!
We are looking for a creative innovator and experienced Senior Manager of Digital Content to lead the strategy, development, and operations of our digital content both in-app and for clients. This leadership role will be responsible for expanding Modern Health's content ecosystem to engage users, meet client objectives, and drive measurable outcomes.
As the Senior Manager of Digital Content, you will collaborate closely with Go-to-Market, Clinical, Technology, and Administrative teams to create impactful, user-centered content across various digital content channels. You'll bring a unique blend of strategic thinking, creative innovation, and operational expertise to deliver high-quality content that enhances user engagement and drives member outcomes on a global scale.
This role is embedded within our Tech team and reports to our Senior Director of Digital Content, Product Operations, and Analytics. This position is not eligible to be performed in Hawaii.
- Lead and implement comprehensive content strategies focused on delivering measurable outcomes, increasing engagement, and grounded in data insights
- Manage a team responsible for our digital production, including digital producers, writers, and content operations managers
- Partner closely with Modern Health's clinical and development teams to conceive and execute innovative content across mental health topics based on user and client needs
- Develop and refine processes for content audits, globalization, gap analyses, and journey mapping
- Oversee the end to end pipeline of media production and post production throughout the various stages of content development for editorial, audio, and video
- Oversee the client requests and go-to-market support of live Circles sessions
- Lead and manage a team of internal and external writers, producers, and coordinators to develop and execute initiatives within a timeline
- Manage annual forecasting, team budget allocation, and expense tracking
- Develop and maintain editorial and publishing guidelines and best practices
- Manage vendor relationships and contractor agreements and negotiations
- Use qualitative and quantitative feedback to drive improvements in our content and member experience
- Develop and lead content translation and localization workflows to develop parity across languages in app
- 7+ years of demonstrated experience leading digital content development and production and creative strategy
- Excellent leadership skills and impeccable organization with a track record of managing teams and cross-functional initiatives
- Excellent verbal and written communication skills, strong business judgment,
- High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with executive leadership.
- Ability to thrive in a rapidly changing environment, continuously learn, and successfully manage multiple projects with a sense of urgency
- Passionate about the mental health space and how localized experiences can reach more people and help create meaningful change in their lives
Fundamentals:
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Generous Time Off
- Company-wide Collective Pause Days
Family Support:
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
Professional Development:
- Professional Development Stipend
Financial Wellness:
- 401k
- Financial Planning Benefit through Origin
But wait there's more…!
- Annual Wellness Stipend to use on items that promote your overall well being
- New Hire Stipend to help cover work-from-home setup costs
- ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
- Monthly Cell Phone Reimbursement
Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.
